Download full report
Consumers say unique features like live streaming, curated content feeds, real-time seller consultations, digital coupons, and influencer recommendations are some of the features that encourage them to spend more.
Once people start, chances are they’re going to keep going.
Compared to people who haven’t ventured into social commerce, those who have are:
as likely to purchase from a brand they didn’t know
as likely to buy recommended products or services in bundle
For clues on what’s working, let’s look at what brands are including in their social commerce strategies.